Specifying, among others: rules for concluding sales contracts through the store, containing the most important information about the Seller, the store and Consumer rights.
TABLE OF CONTENTS
§ 1 Definitions
§ 2 Contact with the Seller
§ 3 Technical requirements
§ 4 Shopping in the Store
§ 5 Payments
§ 6 Order fulfillment
§ 7 Right to withdraw from the contract
§ 8 Exceptions to the right to withdraw from the contract
§ 9 Complaints
§ 10 Personal data
§ 11 Reservations
Annex No. 1: Sample contract withdrawal form
§ 1 DEFINITIONS
Working days – days from Monday to Friday, except public holidays.
Account – a free function of the Store (service provided electronically) regulated by separate regulations, thanks to which the Buyer can set up his or her individual Account in the Store.
Consumer – Consumer within the meaning of the provisions of the Civil Code.
Buyer – any entity Buyer in the Store.
Regulations – these regulations.
Store – OPTIMUM online store run by the Seller at https://www.filtrdorynny.pl
Seller – Kanad Adam Przygocki Królów Las 10/1, 83-132 Morzeszczyn
§ 2 CONTACT WITH THE SELLER
CANAD
Adam Przygocki Królów Las 10/1, 83-132 Morzeszczyn
EU VAT: 5931034133
REGON: 221964451
Tax Identification Number: 586 231 92 51
E-mail address: kontakt@filtrdorynny.pl
Phone: 500 058 373
§ 3 TECHNICAL REQUIREMENTS
For the proper functioning of the Store, you need:
A device with Internet access
A web browser that supports JavaScript and cookies.
To place an order in the Store, in addition to the requirements specified in section 1, an active email account is required.
§ 4 SHOPPING IN THE STORE
The prices of goods visible in the Store are the total prices for the goods, including VAT.
The Seller points out that the total price of the order includes the price for the goods indicated in the Store and, if applicable, the costs of delivery of the goods.
The product selected for purchase should be added to the cart in the Store.
Then, the Buyer selects from those available in the Store: the method of delivery of the goods and the payment method for the order, and provides the data necessary to complete the order.
The order is placed when its content is confirmed and the Regulations are accepted by the Buyer.
Placing an order is equivalent to concluding a sales contract between the Buyer and the Seller.
The Seller will provide the Consumer with confirmation of the conclusion of the sales contract on a durable medium at the latest at the time of delivery of the goods.
The Buyer may register in the Store, i.e. create an Account or make purchases without registration by providing his/her data with each order.
§ 5 PAYMENTS
You can pay for your order, depending on the Buyer’s choice:
By standard transfer to the Seller’s bank account.
Using a payment card:
Visa
Visa Electron
MasterCard
MasterCard Electronic
Maestro
Via the payment platform:
PAY YOU
Cash on delivery, i.e. in cash upon delivery of the goods to the Buyer.
If the Buyer chooses payment in advance, the order must be paid within 5 Business Days of placing the order.
When making purchases in the Store, the Buyer accepts the use of electronic invoices by the Seller. The buyer has the right to withdraw his acceptance.
§ 6 ORDER PROCESS
The Seller is obliged to deliver the goods without defects.
Order processing time up to 7 business days.
If the Buyer has chosen to pay for the order in advance, the Seller will begin processing the order after it has been paid.
If, as part of one order, the Buyer purchased goods with different lead times, the order will be completed on the date appropriate to the goods with the longest lead time.
Countries in whose territory the delivery takes place:
The Republic of Poland
Goods purchased in the Store are delivered depending on the delivery method chosen by the Buyer:
Via a courier company
Via Poczta Polska
§ 7 RIGHT TO WITHDRAW FROM THE CONTRACT
The Consumer has the right to withdraw from the contract concluded with the Seller via the Store, subject to § 8 of the Regulations, within 14 days without giving any reason.
The deadline to withdraw from the contract expires after 14 days from:
In which the Consumer came into possession of the goods or in which a third party other than the carrier and indicated by the Consumer came into possession of the goods.
In which the Consumer came into possession of the last item or in which a third party, other than the carrier and indicated by the Consumer, came into possession of the last item in the case of a contract
requiring the transfer of ownership of many items that are delivered separately.
In order for the Consumer to exercise the right to withdraw from the contract, he or she must inform the Seller, using the data provided in § 2 of the Regulations, about his or her decision to withdraw from the contract by means of
a clear statement (for example a letter sent by post or information sent by e-mail).
The consumer may use the sample withdrawal form at the end of the Regulations, but this is not obligatory.
In order to meet the deadline for withdrawal from the contract, it is sufficient for the Consumer to send information regarding the exercise of his right to withdraw from the contract before the deadline for withdrawal expires.
from the contract.
EFFECTS OF WITHDRAWAL FROM THE CONTRACT
In the event of withdrawal from the concluded contract, the Seller returns to the Consumer all payments received from him for the goods (does not include shipping costs), immediately, and in any case no later than 14 days from the date on which the Seller was informed about the Consumer’s decision to exercise the right to withdraw from the contract.
The Seller will refund the payment using the same payment methods that were used by the Consumer in the original transaction, unless the Consumer agrees to a different solution, in
In any case, the Consumer will not incur any fees in connection with this return.
The Seller may withhold the refund until receipt of the goods or until proof of its return is provided, depending on which event occurs first.
The seller asks to return the goods to the following address: Kanad ul. Dworcowa 1, 83-132 Morzeszczyn immediately, and in any case no later than 14 days from the date on which the Consumer informed the Seller about
withdrawal from the sales contract. The deadline is met if the Consumer returns the goods before the 14-day period expires.
The consumer bears the direct costs of returning the goods.
The consumer is only liable for any reduction in the value of the goods resulting from using them in a manner other than what was necessary to establish the nature, characteristics and functioning of the goods.
If the goods cannot be returned by regular post due to their nature, the consumer will also have to bear the direct costs of returning the goods. About the estimated height of these
costs The Consumer will be informed by the Seller in the description of the goods in the Store or when placing the order.
If there is a need to refund funds for a transaction made by the customer with a payment card, the seller will refund the amount to the bank account assigned to the buyer’s payment card.
§ 8 EXCEPTIONS TO THE RIGHT TO WITHDRAW FROM THE CONTRACT
The right to withdraw from a distance contract is not available to the Consumer in relation to the contract:
In which the subject of the service is a non-prefabricated item, manufactured according to the Consumer’s specifications or serving to meet his individual needs.
In which the subject of the service is an item that deteriorates quickly or has a short shelf life.
in which the subject of the service is an item delivered in a sealed package, which cannot be returned after opening the package due to health protection or reasons
hygienic if the packaging has been opened after delivery.
In which the subject of the service are items which, after delivery, due to their nature, are inseparably connected with other items.
In which the subject of the service are sound or visual recordings or computer programs delivered in a sealed package, if the package was opened after delivery.
For the delivery of newspapers, periodicals or magazines, with the exception of subscription contracts.
In which the price or remuneration depends on fluctuations in the financial market over which the entrepreneur has no control and which may occur before the deadline for withdrawing from the contract.
For the supply of digital content that is not saved on a tangible medium, if the performance of the service began with the Consumer’s express consent before the deadline for withdrawal
contract and after being informed by the entrepreneur about the loss of the right to withdraw from the contract.
The right to withdraw from a distance contract does not apply to any entity other than the Consumer.
§ 9 COMPLAINTS
In the event of a defect in the goods, the Buyer may complain about the defective goods on the basis of the warranty or guarantee regulated in the Civil Code, provided that a guarantee has been granted.
Using the warranty, the Buyer may, under the terms and within the deadlines specified in the Civil Code:
Submit a declaration of price reduction
In the event of a significant defect – submit a declaration of withdrawal from the contract
Demand replacement of items free from defects
Demand removal of the defect
The Seller asks to submit complaints under the warranty to the postal or electronic address indicated in § 2 of the Regulations.
If it turns out that in order to consider the complaint, it is necessary to deliver the complained goods to the Seller, the Buyer is obliged to deliver this goods, in the case of a Consumer,
at the Seller’s expense, to the address Kanad ul. Dworcowa 1 83-132 Morzeszczyn
If an additional warranty has been granted for the goods, information about it and its conditions is available in the product description in the Store.
Complaints regarding the operation of the Store should be sent to the e-mail address indicated in § 2 of the Regulations.
The complaint will be considered by the Seller within 14 days.
OUT-OF-JUDICIAL METHODS OF HANDLING COMPLAINTS AND SEEKING CLAIMS
If the complaint procedure does not bring the result expected by the Consumer, the Consumer may use, among others: With:
Mediation conducted by the appropriate Provincial Trade Inspection Inspectorate, to which a request for mediation should be submitted. As a rule, the procedure is free of charge. List
Inspectorates can be found here: https://www.uokik.gov.pl/wazne_adresy.php#faq595.
Assistance from the locally competent permanent consumer arbitration court operating at the Provincial Inspectorate of Trade Inspection, to which an application to consider the case should be submitted
before the arbitration court. As a rule, the procedure is free of charge. The list of courts is available at: https://www.uokik.gov.pl/wazne_adresy.php#faq596.
Free assistance from the city or district Consumer Ombudsman.
Online ODR platform available at: http://ec.europa.eu/consumers/odr/.
§ 10 PERSONAL DATA
The administrator of personal data provided by the Buyer when using the Store is the Seller.
The Buyer’s personal data are processed on the basis of the contract and for the purpose of its implementation, in accordance with the principles set out in the General Regulation of the European Parliament and of the Council (EU) on the protection
data (GDPR). Detailed information on data processing by the Seller can be found in the privacy policy posted in the Store.
§ 11 RESTRICTIONS
The Buyer is prohibited from providing illegal content.
Each order placed in the Store constitutes a separate sales contract and requires separate acceptance of the regulations. The contract is concluded on time and in order to complete the order.
Agreements concluded on the basis of these regulations are concluded in Polish.
In the event of a possible dispute with a Buyer who is not a Consumer, the competent court will be the court having jurisdiction over the Seller’s registered office.
None of the provisions of these regulations exclude or in any way limit the Consumer’s rights arising from legal provisions.
Annex No. 1 to the Regulations
Below is a sample withdrawal form that the Consumer may, but does not have to, use:
SAMPLE WITHDRAWAL FORM
(this form should be completed and returned only if you wish to withdraw from the contract)
Canada
street Dworcowa 1
83-132 Morzeszczyn
– I …………………………………. hereby inform about my withdrawal from the sales contract the following things:
……………………………………………………. ……………………………………………………. …………………………………………………….
– Name and surname of the Consumer(s) ……………………..
– Address of the Consumer(s) ……………………………..
Consumer’s signature
(only if the form is sent in paper version)
Date ……………………………………..
(*) Delete as appropriate.
§ 3 TECHNICAL REQUIREMENTS
For proper functioning and creation of an Account, you need:
Active email account
A device with Internet access
A web browser that supports JavaScript and cookies
§ 4 ACCOUNT
Creating an Account is completely voluntary and depends on the will of the Buyer.
The account gives the Buyer additional possibilities, such as: viewing the history of orders placed by the Buyer in the Store, checking the order status or editing data independently.
Buyer.
In order to create an Account, please complete the appropriate form in the Store.
At the moment of opening the Account, an agreement for maintaining the Account is concluded for an indefinite period between the Buyer and the Seller on the terms specified in the Regulations.
The Buyer may cancel the Account at any time without incurring any costs.
In order to resign from the Account, you must send your resignation to the Seller at the e-mail address: kontakt@filtrdorynny.pl, which will result in immediate deletion of the Account and termination of the Account.
agreements regarding maintaining the Account.
§ 5 COMPLAINTS
Complaints regarding the functioning of the Account should be sent to the e-mail address kontakt@filtrdorynny.pl
The complaint will be considered by the Seller within 14 days.
OUT-OF-JUDICIAL METHODS OF HANDLING COMPLAINTS AND SEEKING CLAIMS
If the complaint procedure does not bring the result expected by the Consumer, the Consumer may use, among others: With:
Mediation conducted by the appropriate Provincial Trade Inspection Inspectorate, to which a request for mediation should be submitted. As a rule, the procedure is free of charge. List
Inspectorates can be found here: https://www.uokik.gov.pl/wazne_adresy.php#faq595.
Assistance from the locally competent permanent consumer arbitration court operating at the Provincial Inspectorate of Trade Inspection, to which an application to consider the case should be submitted
before the arbitration court. As a rule, the procedure is free of charge. The list of courts is available at: https://www.uokik.gov.pl/wazne_adresy.php#faq596.
§ 6 PERSONAL DATA
The administrator of personal data provided by the Buyer when using the Store is the Seller.
The Buyer’s personal data are processed on the basis of the contract and for the purpose of its implementation, in accordance with the principles set out in the General Regulation of the European Parliament and of the Council (EU) on the protection
data (GDPR). Detailed information on data processing by the Seller can be found in the privacy policy posted in the Store.
§ 7 RESTRICTIONS
The Buyer is prohibited from providing illegal content.
The agreement regarding maintaining the Account is concluded in Polish.
In the event of important reasons referred to in section 4, the Seller has the right to change these Account regulations.
Important reasons referred to in section 3 are:
the need to adapt the Store to the legal provisions applicable to the Store’s operations
improving the security of the service provided
changing the functionality of the Account requiring modification of the Account regulations.
The Buyer will be informed about the planned change to the Account regulations at least 7 days before the change comes into force via e-mail sent to the address assigned to
Account address.
If the Buyer does not accept the planned change, he or she should inform the Seller by sending an appropriate message to the Seller’s e-mail address.
kontakt@filtrdorynny.pl, which will result in the termination of the contract for maintaining the Account upon the entry into force of the planned change or earlier if the Buyer submits such a request.
If the Buyer does not object to the planned change until it enters into force, it is assumed that he accepts it, which does not constitute any obstacle to terminating the contract in the future.
In the event of a possible dispute with a Buyer who is not a Consumer, the competent court will be the court having jurisdiction over the Seller’s registered office.
None of the provisions of these regulations exclude or in any way limit the Consumer’s rights arising from legal provisions.
